REFUNDS & CANCELLATION.

A bid buys your listing a rank from the moment it is confirmed. Being outbid later is the game working as intended, not a fault — so it does not create a refund.

Nothing is charged until you complete payment on the provider's checkout. Close that checkout at any point and no money moves and no listing is created.

We refund in full, without argument, in these cases:

• You were charged but your listing never appeared on the board.
• You were charged more than once for the same bid.
• The board was unavailable for a prolonged period immediately after your bid, so it was never publicly visible.
• We removed your listing for a reason that turns out to be our mistake.

We do not refund simply because:

• Someone outbid you and your rank dropped — including within minutes.
• Your listing received fewer clicks, visitors or customers than you hoped.
• You changed your mind, or submitted the wrong link or the wrong amount.
• We removed your listing because it broke the Terms & Conditions.

You can ask us to remove your listing at any time and we will. Removal is not a refund: the bid paid for the time your listing was ranked, which has already been delivered.

Email vinay.veo3@gmail.com with the link or handle you listed, the amount, and the approximate time of payment. Include the payment reference from your receipt if you have it.

We aim to reply within 3 working days. Approved refunds are sent back to the original payment method, and typically reach you within 5–7 working days depending on your bank.

If something has gone wrong, please write to us first — we would rather fix it directly. Raising a chargeback without contacting us may lead to the listing being removed while the dispute is resolved.